Textbook Sell Back and Rental Returns FAQ
Textbook buyback will be available if the bookstore is open to customers. Students will need to bring
the textbooks with a valid 91勛圖 ID card to any bookstore location for the current value and sell back.
This is not available by mail process.
The rental due date is the last day of Final Exams for each term. There is a 3 day grace period before being charged. Rentals being mailed must be postmarked by that date and received by the bookstore before the charge date or there will be a late fee applied.
Yes. You may return your rental textbooks to the correct campus bookstore as soon as you are finished
with them for the term. Returning your rental before the due date is greatly appreciated.
- Check your original receipt or check the textbook for a rental sticker.
- You will receive multiple notices to your email provided at the time of renting/ordering about your rented textbooks from each bookstore location with rentals. Be sure to check your junk/spam files as these are automatic notices. These emails will give you your order number, email address used, possible buyout options, and now to purchase a return UPS box label for shipping your rental.
- You will receive a separate email for each campus with a rental textbook.
- You can contact the bookstore you rented through via email or phone. Please provide the title of the textbook, phone number, email address used, and campus location when emailing.
- The first email notice will give you steps to complete if you want to buy out your rental textbook
- You may also contact the campus bookstore that you rented from if you plan to use the credit card on file for the transaction.
- Rentals must be returned to the campus they were rented from.
- You should receive separate emails for each order to the email address provided at the time of rental.
Check your original order or receipt. Rental Sticker on book may have 3-digit number:
- 650 = Alexandria Campus
- 651 = Annandale Campus
- 652 = Loudoun Campus
- 653 = Manassas Campus
- 654 = Woodbridge Campus
- 655 = Medical Education Campus
- Rentals can be brought to the campus bookstore (NOT THE LIBRARY), where they were rented from, to check in in person. There is NO drop box option for collection.
- Rentals can be mailed back to the campus bookstore they were rented from using a method you can track.
- Directions to print a UPS label can be found on the , or you can go to with your original order ID and email used.
- Pack your textbooks securely so they do not get damaged in transit.
- Make sure the books are clean and not water-damaged, missing pages or covers, or broken spines. Fill-in-the-blank answers must be removed/erased.
- Place a note inside the package with your name, email, and phone number in case there are questions.
- Rentals in good condition will be checked in upon their arrival.
- Rentals in poor condition will be charged to the account on file according to the rental agreement, and the book returned to the student where possible.
You can email the specific bookstore campus with your question:
- Alexandria & Online Learning – SM650@BNCOLLEGE.COM
- Annandale Campus – SM651@BNCOLLEGE.COM
- Loudoun Campus – SM652@BNCOLLEGE.COM
- Manassas Campus – SM653@BNCOLLEGE.COM
- Woodbridge Campus – SM654@BNCOLLEGE.COM
- Medical Campus – SM655@BNCOLLEGE.COM
Please provide detailed information in your request such as name, possible email used, phone number
on order, and textbook titles.